Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team!

$12.00 to $15.00 per hour

We offer a commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.60 per hour on top of your hourly rate.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity.

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
• Bilingual applicants are encouraged to apply!

• Commission plan:
  Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance (details provided during interview).
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business: most stores open 9AM–6PM; many stores closed on Sundays.
• Vacation: 1 week after six months, 2 weeks after each anniversary thereafter; 120 hours after five years (subject to state/local requirements).
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2–5); 24 hours after five years (subject to state/local requirements).
• Employee discounts on first day of active employment.
• Tuiton Reimbursement up to $2,000 per year for full-time employees (First Cash Education).
• Access to over 10,000 discounts from 1,000+ companies via First Cash Perks.
• Auto-enrollment in First Cash 401k after six…