Packaging Technician

LEAD TECHNICIAN

The Packaging Line Operator / Lead Technician is responsible for make-ready, setup, operation, and monitoring of a wide range of filling, packaging, labeling, and coding systems.

This includes automatic filling lines, labelers, packet machines, feeders, coding systems.

This role also includes supervising a small crew of technicians, ensuring safe, efficient, and high-quality output across all production areas.

The Lead Technician will report to the Senior Director of Operations.

What You'll Be Responsible For:

Make-Ready & Line Setup

* Perform complete setup and changeovers on filling labeling and coding equipment.

* Install tooling, adjust guides/nozzles, mount film/label rolls, configure print files, and set sensor positions.

* Conduct line clearance and verify all components match batch documentation.

* Complete startup checklists and authorize the line for production.

Automatic Filling Line Operation

* Operate and monitor filling, capping, crimping, and in-line labeling modules.

* Make mechanical and electronic adjustments to maintain speed and product quality.

* Address line stoppages and escalate larger issues when necessary.

* Respond quickly to alarms and error codes

* Log production data including output, downtime, and machine settings.

* Coordinate with maintenance if technical issues exceed operator scope.

Labeling equipment

* Set up label rolls, calibrate sensors, and adjust label position.

* Maintain label application accuracy and resolve jams or skew issues.

* Configure size changeovers, wrap systems, and touchscreen settings for product-specific parameters.

* Ensure consistent label placement

* Ensure correct product codes, batch numbers, and label formats are set.

Packet machines

* Set up forming tools, sealing jaws, cutting assemblies, and film rolls.

* Monitor seal integrity, film registration, fill weight, and overall pouch quality.

* Troubleshoot sealing, feeding, or misalignment issues.

Semi-Automatic Filling Line

* Prepare equipment for specialty formats or small-batch production.

* Adjust nozzles, fill levels, gating, and indexing systems.

* Supervise manual operators to maintain accuracy and consistency.

Coding Equipment:

* Load/edit batch, expiry, and lot codes.

* Maintain printhead cleanliness and manage ink/solvent levels.

* Adjust print positioning and timing.

* Configure messages, Data Matrix codes, or barcodes.

* Adjust sensor timing, print distance, and resolution settings.

* Ensure clear, compliant coding on all products.

Leadership & Crew Management

* Supervise and coordinate a small team of technicians on shift.

* Assign tasks, monitor performance, and ensure adherence to SOPs and safety protocols.

* Train technicians on machine operation, changeovers, quality checks, and troubleshooting.

* Act as the primary communication link between technicians, supervisors, maintenance, and quality teams.

* Support continuous improvement, cross-training, and team development efforts.

Quality & Compliance

* Perform routine quality checks for fill volume, torque, seal integrity, labeling accuracy, and print clarity.

* Maintain full compliance with GMP, SOPs, batch documentation, and audit requirements.

* Report deviations promptly and support root-cause investigations.

Safety & Basic Maintenance

* Perform minor preventative maintenance: lubrication, cleaning, minor part replacements.

* Escalate complex mechanical or electrical issues while ensuring a safe environment for the crew.

* Participate in safety audits and improvement initiatives.

What We'll Love

About You:

Leadership & People Management

* Ability to motivate and supervise a diverse team.

* Strong decision-making and conflict-resolution skills.

Organizational & Time Management Skills

* Ability to prioritize tasks in a fast-paced environment.

* Process-driven mindset to optimize manufacturing operations.

Problem-Solving & Analytical Thinking

* Quick to troubleshoot issues

* Data-driven approach to improve efficiency and reduce costs.

* Adaptability to implement new technologies

What You'll Need to Have:

Essential

* Experience operating multi-equipment packaging or filling lines.

* Strong mechanical aptitude with ability to perform changeovers and troubleshooting.

*…