Customer Service Advisor - Part time

Department:
Service Advisor

Location:

Maryland Salary Range:
Hourly rate from £13.52 plus bonus, 33 days holiday, Life Assurance and other great Company benefits Contract Type:
Permanent We enjoy working together and can always rely on each other's support. We like the people we work with and respect how good they are at their jobs. We're all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You'll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.

We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.

Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve. Are you comfortable working in a busy, fast paced environment?

Are you confident using computer systems to manage customer bookings and records? Are you comfortable dealing with customer complaints in a calm and professional manner? This role is part time working 16 hours per week as part of a job share. Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress.

So if you are looking for a career, please apply online. In addition to receiving a competitive salary, for the right candidate this position will offer: 33 days annual leave, pro-rata, (including bank holidays) in addition to an annual leave purchase & sale scheme Bonus payments based upon your performance Pension Scheme & Life Assurance Ford Privilege vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Cycle to work purchase scheme Access to Perks at Work discount website When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for.

We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV. For your first 5 days in the business, you'll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role.

Our PPA is what makes Trust Ford. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone.

We work with our colleague network Groups - including our Race, LGBTQ, Disability and Gender Networks to increase the number of applications we receive from different backgrounds. To request any adjustments, please ask this during the application stage or contact the Recruitment Team.…