Senior Manager: Events Operations

Select how often (in days) to receive an alert:

Location: Cranbourn Street, Covent Garde, London's Transport Museum

Company: TfL, GLA or OPDC

Job title: Senior Manager:
Events Operations

Salary: £42,960.00
Grade: Band 3
Contract type:TfL
Reference: 6088
Team: Public Programmes and Events
Contract details:Permanent
Location: Cranbourn Street, Covent Garden, Acton, Hybrid

Please note:

Applications must include both a CV and a covering letter
. Applications submitted without both documents may be considered incomplete and may not be progressed for review by the hiring manager. Please ensure all required documents are attached before submitting your application.

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

We're looking for an experienced leader to drive the operational delivery of inspiring learning, participation and public engagement programmes that connect diverse audiences with London's transport heritage and future.

This is a senior role within the Learning & Participation team, responsible for overseeing operations and compliance across a varied portfolio of programmes, events and community initiatives both on and off site. You'll ensure activities are compliant, and delivered to the highest standards to support audience growth, community engagement and organisational objectives.

• Support the planning and delivery of safe and complaint learning, participation and public engagement programmes.
• Manage the operational delivery of events and activities across multiple sites and community settings.
• Overseeing operational compliance, including safeguarding, health and safety and data protection requirements.
• Building strong partnerships with colleagues, cultural institutions, funders and key stakeholders.
• Ensuring programmes deliver measurable social impact and excellent participant experiences.
• Managing budgets, resources and project timelines effectively.
• Leading and developing staff, freelancers and volunteers.
• Using evaluation and insight data to drive continuous improvement and future programme development.

You'll be an experienced manager with a passion for creating meaningful, high-quality public engagement opportunities.

You'll bring:

• Experience delivering complex programmes, events or community initiatives.
• Strong project and stakeholder management skills.
• Experience managing budgets and resources.
• Knowledge of safeguarding, health and safety and operational compliance.
• Experience leading teams and developing people.
• Excellent communication and relationship-building skills.

This is an opportunity to lead programmes that inspire thousands of people, build meaningful community partnerships and contribute to the future of one of London's most recognised cultural organisations.

If you're passionate about learning, participation, community engagement and delivering impactful programmes, we'd love to hear from you.

We are committed to equality,diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who…