Client Experience Supervisor

Overview

Do you have excellent organisational skills? Do you have experience leading/supervising a team? Do you see yourself growing and developing your career in luxury retail? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?

Our Client Experience Supervisors are passionate about what they do! A role model and team player, supporting the Hosts to deliver the world class experience our Rolex clients are accustomed to. Focusing on ensuring all stations are well stocked and maintained, you will assist the Client Experience Manager and liaise with Sales Consultants in the delivery of an exceptional client experience.

• A positive, “can-do” attitude
• Experience of supervising colleagues
• Organised with a keen eye for detail
• A passion for delivering exceptional client experience
• Experience of making and serving beverages
• A great communicator with a natural flair for striking up conversation
• Eager to learn and build on your retail and product knowledge
• A flexible team player who is always ready to go the extra mile

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay