Digital Veterinary Business Manager

Job Overview

Digital Services Business Manager (DSBM) – field based in Northern England & Scotland. Base salary £39,000‑£40,000 plus bonus up to £7,000‑£15,000. Includes company car and exceptional benefits.

• Identify and prospect new business opportunities to expand digital footprint.
• Drive recruitment of veterinary clinics to the digital recommendation service and increase usage.
• Educate and train veterinary staff on digital systems to ensure continued engagement.
• Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
• Collaborate closely with internal teams – Veterinary Business Managers, Marketing, Key Accounts – to deliver a seamless customer experience and achieve business objectives.
• Represent Royal Canin at trade shows, seminars, and conferences as brand ambassador.
• Gather and report on market intelligence, competitor activity and customer feedback to shape strategy.

• Proactive, results‑driven with passion for digital technology and the veterinary industry.
• Professional qualification in IT, science, or related field.
• Knowledge and experience with digital systems.
• Strong planning, problem‑solving and customer‑focused mindset.
• Excellent presentation, communication and IT skills (proficient in Word, Excel, PowerPoint).
• Valid driver’s licence with clean driving record.

• Proven track record in sales or account management.
• In‑depth knowledge or direct experience of veterinary industry.

• Private healthcare and equal parental leave.
• Generous pension – up to 9% contribution.
• Life assurance – 4× salary.
• EV salary sacrifice scheme.
• Gym membership and wellbeing support.
• Annual leave – 24 days rising to 32 with service.
• Work alongside 130,000+ associates worldwide, purpose‑driven culture, world‑class training & development, industry‑leading salary and benefits.

Field‑based role covering Northern England and Scotland, across Northeast, Yorkshire & the Humber, Northwest, and parts of Scotland including the Central Belt, Borders, Highlands and Islands.