Orthopedic Technician​/Medical Assistant, Orthopedics

We are seeking a full-time, 40-hour Medical Assistant/Orthopedic Tech to join our team! As true partners to our nurses and providers, our Medical Assistant/Ortho Techs get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team.

• Escort patients to exam rooms and complete intake.
• Apply, adjust and remove casts, soft goods and braces upper and lower extremities.
• Assess patient comfort related to casts, braces and dressings and assist with comfort measures.
• Gait training with use of crutches.
• Education on proper hygiene with DME.
• Assist physician/physician assistant in orthopedic care according to the needs of the practice.
• Performs surgical dressing changes and wound care. Removes stitches & sutures.
• Document all work in appropriate electronic medical record.
• Clean and restock exam rooms, inventory and order necessary supplies as needed and assist in the maintenance of equipment.
• Answer patient questions via patient portal and return calls with instructions as needed.
• Answer telephone courteously and timely and take accurate messages.
• Attend required meetings, trainings and participate in committees as requested.
• Enhance professional growth and development through in services and educational programs.
• Work in alternative departments and sites as requested.
• Perform other duties as assigned, i.e. draw up injections, post-op care, wound care, etc.

Our practice is open Monday-Friday 8:00am to 5:00pm, so the weekly 40-hour schedule is staggered according to the needs of the practice. Additionally, we may request cross-coverage at our on-site Orthopedic Walk-In Clinic that operates Monday-Friday 8:00am-8:00pm and Saturdays 8:00am-1:00pm. This position encourages flexibility to take on some early hours, evenings, and weekends, if possible, on a rotating basis. We do our best to keep all employees in their assigned practices and locations;

however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.

When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, emotional intelligence, and genuine passion for this work.

• Successful completion of Ortho Tech program and Ortho Tech Cert or Registered Ortho Tech within 1 year of hire.
• Medical Assistant Certification (CMA)/Registration (RMA) and 5 years of ortho casting experience and Ortho Tech Cert or Registered Ortho Tech within 1 year of hire.

• Required:
  
  1-3 years related patient care experience.
• Preferred: 1-3 years' experience in orthopedics, 6 months experience as an Ortho Tech.

• Orthopedic Technologist Certified (OTC) or Registered Ortho Tech (ROT) within 1 year of hire required.
• BLS (AHA or ARC) within 3 months of hire required.

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.