Client Coordinator

Job Title:

Client Coordinator

Address:
Norwood, MA

• Respond promptly to inquiries regarding questions, report status, concerns, and information requests.
• Enter and retrieve client or claimant information using appropriate systems and databases.
• Contact providers for assignments and update database records.
• File and archive open and closed cases.
• Verify client information and document client-specific guidelines in the system.
• Coordinate with team members to address questions, document activities, and return cases promptly.
• Perform clerical duties, including typing, filing, emailing, proofreading, call routing, and complaint resolution.

Remote position.

Work schedule:

11:00 a.m.–7:30 p.m. or 12:00 p.m.–8:30 p.m. Eastern Time. No travel required. Must adhere to HIPAA regulations, confidentiality requirements, and applicable state and federal safety and legal regulations.

• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with company match is available after 1 year of service.

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