Development Coordinator

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The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities.

Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

• Provide administrative and/or project support to assigned individuals and teams. Examples of the team a Development Coordinator may support include:
  • Philanthropic Relations (frontline fundraising efforts)
  • Donor Relations (fostering meaningful donor engagement)
  • Marketing & Communications (donor communications and outreach)
  • Events (fundraising events and volunteer engagement)
  • Information Systems (technology and systems used across Development)
  • Gift Administration (administration of charitable gifts in a donor database)
• Manage the calendars of assigned individuals, anticipating and resolving scheduling conflicts.
• Coordinate meeting, event, and presentation logistics, including preparing agendas and materials, taking notes, and tracking follow-up actions.
• Collaborate with colleagues across the office to proactively coordinate follow-up and track projects and deliverables.
• Draft, edit, and format documents and correspondence, interpreting information and preparing responses as needed.
• Respond to constituent phone and email inquiries, as needed.
• Submit employee expenses and vendor invoices.
• Maintain accurate information in the donor database, including thorough documentation of fundraising activity, RSVPs, and results.
• Support the processing of charitable gifts and pledges, ensuring timely and complete documentation.
• Support customized correspondence, including compiling mailing lists and producing mailings through mail merge.
• Provide general administrative support.
• Provide event support, as requested.
• Coordinate travel arrangements and itineraries, proactively identifying and resolving potential conflicts.

High school diploma required and 1-2 years of experience in a customer service or relationship-building role. A bachelor’s degree is preferred but not required. In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Strong verbal and written communication skills.
• Strong organizational, time management, problem-solving, and project management skills.
• Proficiency with Word, PowerPoint, Excel, and Outlook, or the ability to learn them quickly.
• Competency using videoconferencing platforms, with Zoom and Teams preferred.
• Experience with data entry or data management in a database; familiarity with Blackbaud CRM or Raiser’s Edge is preferred.
• Strong attention to detail, creativity, and work ethic.
• Interest in learning about the organization and fundraising.
• Awareness of personal work styles in self and others.
• Adaptabili…