Assistant Director, Donor Relations

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The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities.

Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

The Assistant Director, Donor Relations works closely with colleagues across the Mass General Brigham Development Office and Mass General Brigham to draft compelling stewardship reports that update donors on the impact of their philanthropy by highlighting groundbreaking research, innovative patient care, and exceptional education for the next generation of medical leaders.

The Assistant Director reports to the Associate Director, overseeing narrative/impact reporting, and plays a key role as a member of the Donor Relations team.

• Maintain a portfolio of complex narrative reports and comprehensive knowledge of donors in their portfolio, including all relevant reporting schedules and stewardship files.
• Plan, write, and design content for discrete reporting formats including print, video, digital with a proficiency in translating complicated ideas into accessible prose that convey the impact of philanthropic support on the Mass General Brigham (MGB) mission. Implement the latest stewardship reporting strategies to ensure consistent and impactful donor experience.
• Collaborate with gift officers to determine optimal content, tone, and approach for each donor while meeting target delivery dates.
• Facilitate regular meetings with gift officers to discuss reports in progress, initiate new reports, and confirm appropriate reporting schedules for new gifts. Drive all pre-meeting preparation and materials, lead meeting discussion, provide strategic guidance and decisions, and disseminate follow up actions post meeting.
• As needed, interview physicians, researchers, and other healthcare professionals to gain insight on specific accomplishments, new clinical applications, and other areas of specific interest to donors.
• As needed, conduct independent research on scientific papers and submissions, clinical trials, laboratory, and lecture content related to donor-supported initiatives.
• Contribute to the evolution and execution of reporting standards and templates that ensure consistent and efficient stewardship reporting across gift types.
• Enter and maintain report-related data in the department’s CRM database and use the system to assist in keeping gift officers informed of deadlines and report status, as well as donor feedback.
• Ensure delivery and uploading of final reports to CRM database.

• Outstanding written and interpersonal skills with a proven ability to communicate effectively with colleagues
• Excellent organizational skills with…