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Reservation Agent; in office

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: U-Haul
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
Position: Reservation Agent (in office)

Why consider this job opportunity

  • Salary up to $18.00 per hour
  • Opportunities for career advancement and professional growth within the organization
  • Comprehensive benefits package including health insurance, dental and vision plans, and life insurance
  • Employee Stock Ownership Plan (ESOP) and 401(k) Savings Plan
  • Discounts on various products and services, including Apple products and hotels
  • Supportive work environment that emphasizes teamwork and customer service
Job Responsibilities
  • Assist with calls from and to customers, providing exceptional customer service
  • Support field team members and U-Haul dealerships with equipment and reservation management
  • Direct incoming customer equipment based on demand and productivity to balance regional market inventory
  • Review reports to aid in the effective placement of equipment and customer reservations
  • Assist with the Company’s U‑Box portable storage product
Qualifications
  • High school diploma or equivalent
  • Working knowledge of office equipment, including multiline phones and email
  • Proficient in customer service, time management, and multitasking
  • Strong phone etiquette and communication skills
Preferred Qualifications
  • Previous experience in customer service or a related field
  • Familiarity with reservation systems or logistics management
  • Ability to work in a fast‑paced environment and adapt to changing demands

#Vehicle Rental #Customer Service #Career Growth #Benefits #Teamwork

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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