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Account Manager Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support

Enterprise Customer Success Manager — ROI in HVAC & IoT

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Monaire
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A leading HVAC optimization software company is looking for a Customer Success Manager to manage enterprise accounts and drive customer success. This role requires a proactive approach to maintain customer relationships and ensure measurable ROI. Candidates should have over 5 years of experience in enterprise account management or customer success, a strong grasp of SaaS metrics, and excellent communication skills.

This position offers growth opportunities as the company expands its customer base.
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