Gym Front Desk Lead - Member Experience
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Customer Service/HelpDesk
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Sports/Fitness/Wellness
Job Description & How to Apply Below
New York Sports Club is seeking a Front Desk Supervisor to create a welcoming environment for members and guests across opening and closing hours. You will model service excellence, guide Service & Sales Representatives, and partner with club leadership to improve retention and handle membership inquiries with a focus on positive member experiences.
The role requires 2–3 years of frontline customer service and at least 1 year of supervisory experience in a fitness, hospitality, or retail
This role, Gym Front Desk Lead
- Member Experience at New York Sports Club, could be your next move.
We are currently recruiting a Gym Front Desk Lead
- Member Experience for our team in Somerville, MA, United States.
This is a genuine opportunity to take on the Gym Front Desk Lead
- Member Experience role at New York Sports Club.
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