Senior Product Designer

Mobi partners with the world's leading travel brands to create AI experiences that change how people discover and book travel.

By combining deep AI expertise with more than a decade of experience in travel commerce, Mobi helps travel brands understand what travelers want, deliver more relevant experiences, and convert AI-driven intent into direct bookings. Our technology connects the intelligence of AI with the realities of travel—integrating with the systems brands already use while creating new opportunities to engage customers throughout their journey.

We're building the infrastructure that will power the next generation of travel commerce.

We believe the best ideas emerge when diverse perspectives come together, so we’re building a team that truly reflects that belief. If you’re energized by complex challenges, inspired by working alongside thoughtful teammates, and passionate about building technology that enhances—rather than replaces—what makes us human, you’ll feel right at home here.

Our work is centered on five core values:

• Show up, be you. We welcome every kind of thinker, maker, and teammate: quiet or bold, methodical or messy, with all their talents and quirks. Inclusion isn’t a checkbox—it’s how we connect, grow together, and do our best work.

• Be scrappy, stay steady. We’re resilient and quick on our feet, adapting with creativity and staying grounded when things shift.

• Create transparency, collaborate better. We believe knowledge grows when it’s shared. Clear, open communication builds trust and strengthens collaboration.

• Foster community, be compassionate. We show up for our teammates, customers, and neighbors. Strong businesses grow from relationships built with care and grounded in shared effort.

• Build thoughtfully, create impact. We design for clarity, build for scale, and measure success through real-world impact.

We're hiring a Senior Product Designer to help travel brands sell in an agentic world, designing the experiences that enable brands across every travel vertical to turn traveler intent into bookings — wherever travelers plan: on a brand's own site and app, in messaging and voice, and inside AI assistants like ChatGPT and Claude. It's one of a small number of design roles at Mobi, with real ownership and a direct line to the people who use what we build.

This role is customer-facing from day one, working hand in hand with the teams at leading travel brands who own the traveler experience, from digital and marketing to loyalty and support. Expect to run discovery, test concepts with their teams and travelers, and turn advanced AI capabilities into products people trust.

• Design across the platform. Own end-to-end design across Mobi's agentic commerce platform, from early concept to shipped product.

• Work directly with customers. Lead discovery, interviews, workshops and usability sessions with travel brands, and bring what you learn back into the roadmap.

• Design agentic experiences wherever travelers plan. Shape conversational flows across web, apps, messaging and voice, and branded apps inside ChatGPT and Claude. Design the choice and confirmation moments that keep travelers in control, and clean handoffs to human agents.

• Make governance usable. Design the tools brand teams use to set rules, compare AI-generated content against its sources, approve changes and publish across channels.

• Design for enterprise brands. Create configurable, white-label experiences that fit each customer's brand voice, policies and systems.

• Prototype and validate fast. Move from sketch to high-fidelity prototype quickly, and use data and customer feedback to iterate after launch.

• Build the foundations. Establish and evolve Mobi's design…