Senior Systems Engineer, Railroad Communications & Signals Operations

At Keolis Commuter Services (KCS), we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!

Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we re proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.

We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.

At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.

• Generous Medical & Rx plan
• Dental & Vision Plan
• Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
• Fidelity 401K Program
• Flexible Spending Accounts
• Transit and Parking Reimbursement Benefits
• Employee Assistance Program
• Company Sponsored Life & Accidental Death and Dismemberment Benefits
• Education Assistance
• Short- & Long-term Disability Benefits
• Voluntary Benefits Plan options including
  • Supplemental health plans for accidents, critical illness, hospital stays
  • Pet, Home, Auto insurance

The Senior Systems Engineer leads a team of Electronic Technicians responsible for the safe, reliable, and efficient maintenance of all Commuter Rail signal systems, grade crossing warning systems, defect detection systems, and train control systems. In this role, the Senior Systems Engineer and their team provide technical expertise and hands-on field support for routine maintenance, as well as during system failures or incident investigations.

This includes performing detailed data log reviews to determine root causes and recommend corrective actions.

The position carries direct oversight of the Commuter Rail Computer-Aided Dispatch (CAD) system, including leadership of a team of Electronic Signal Specialists responsible for monitoring, maintaining, and ensuring the system’s reliable operation.

The Senior Systems Engineer will play an integral role in the implementation of a new CAD system and will assist with establishing an integrated Operations Control Center (OCC), which will form a 24-hour technical support capability, ensuring rapid incident response, operational continuity, and effective collaboration between control center and field operations.

• Minimum of 10 years of experience in signal, train control, and grade crossing warning system (signal systems) construction or maintenance, with at least 5 years in a supervisory role preferred
• Demonstrated experience in the implementation of SCADA and/or other train control systems
• Knowledge of PTC communications systems, voice and data radio networks, fiber optic and/or microwave backbone infrastructure, and associated network protocols such as TCP/IP, MPLS, and SNMP.
• Strong working knowledge of Federal Railroad Administration (FRA) regulations, specifically Title 49 CFR, including but not limited to Parts 214, 228, 233, 234, 235, and 236
• Strong knowledge of testing procedures for signal apparatus and systems, with the ability to interpret instructions accurately and oversee testing to ensure safety, quality control, and regulatory compliance.
• Brings extensive experience in maintaining a high level of attention to detail, combined with a strong track record in building and leading cohesive, high-performing teams to deliver operational excellence
• Comprehensive knowledge…