Process Engineer

Process Engineer of the Future – Tulip Interfaces

This role is located in Somerville, MA – we are a hybrid work environment and are in the office 3+ days per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human‑centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

• You understand the operations environment in the manufacturing industry, and have ideas on how to improve it.
• You see technology as a tool to unlock productivity.
• You are genuine, humble, and curious.
• You are process oriented and know how to take on and lead a large project.
• You are comfortable handling customer stakeholders from the shop floor to the C‑suite.
• You know the challenges of day‑to‑day manufacturing operations, and you believe there is a better way.
• You are comfortable managing high‑visibility projects and interacting C‑suite executives from F500 companies.
• You want to contribute to the revolution and build something big.
• You’re an entrepreneur ’re flexible and can thrive in environments that don't have defined processes, and you’re excited to help build.
• You have a heart for customers and partners, and you love to listen and learn from them.
• You understand the value and the ups‑and‑downs of building something.
• You have experience working in a startup environment or at a minimum are ready to take the plunge.

• 5‑7+ years of manufacturing industry experience.
• Ability to walk a shop floor, and identify opportunities for improvement.
• Experienced in Operations Technology, including MES, ERP or similar. Architecting and Implementation experience is a strong plus.
• Experienced in System and Device integration in the Manufacturing industry.
• Proven track record of leading Lean Manufacturing initiatives.
• Strong project management, organization, and communication skills.
• Comfortable and experienced in customer‑facing communication.
• Ability to think creatively and strategically.
• A demonstrated dedication to considering things from the customer's perspective.
• Aptitude to learn fast and a demonstrated ability to lead by example.
• BS Degree:
  Engineering, or similar.

• Partner with our customers to understand their challenges, goals for Tulip, and lead solution development for customer‑specific processes.
• Manage and execute enterprise‑level customer projects using Tulip.
• Work side by side with customers and partners to develop and implement Tulip solutions.
• Provide ongoing customer technical support and build and maintain relationships.
• Contribute to internal process building, improvement, and collaboration.
• Represent voice of customer to Product and technical teams internally.
• 25% Expected Travel within North America.

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well‑being. Benefits of working with us include:

• Direct impact on product and culture.
• Company equity.
• Competitive benefits package including Health, Dental, Vision, Short‑term Disability, Long‑term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K).
• Flexible work schedule and unlimited vacation policy.
• Virtual company events and happy hours.
• Fitness subsidies.
• An inclusive, dog‑friendly office with diverse and inspiring colleagues.

We are an equal…