Education Lending Origination Coordinator

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Harvard University Federal Credit Union (Harvard FCU)
At Harvard FCU, we believe a brighter world is possible, and that together, we can all help create it. That’s why, since 1939, we’ve helped our members build a strong financial future so they can make an impact in life, wherever it may lead. From students to professionals, from in-branch to online, from new beginnings to lifetime milestones, from Harvard Square to around the world, we deliver the accessible financial tools and resources everyone, everywhere needs to thrive.

By coming together to serve, equip, and empower people to make a positive impact in their lives and communities, we’re helping build a more prosperous world for all. Join us!

Harvard FCU:

Job Description Reporting to the Educational Lending Manager, the Education Lending Origination Coordinator is responsible for loan origination and provides oversight of the lending pipeline and vendor supported operations. The coordinator helps ensure loans move accurately and efficiently from application through disbursement and servicing handoff, in accordance with underwriting standards, procedures, compliance requirements and service expectations.

The coordinator serves as a key resource for members, school partners, and internal teams, and acts as liaison to the credit union’s loan origination provider. In coordination with these stakeholders, the coordinator helps resolve issues, strengthen systems, and improve processes and services that support the effective delivery of the education lending program. The ideal candidate is self-directed, detail-oriented, communicates clearly, exercises sound judgement, and demonstrates a commitment to Harvard FCU’s core values.

Job-Specific Responsibilities Loan Origination, Underwriting and Pipeline Support Manage the education loan pipeline from application through approval, closing, disbursement, and servicing handoff, ensuring timely processing and adherence to policies, procedures, underwriting standards, and service-level expectations.

Conduct underwriting reviews of education loan applications by evaluating credit information, supporting documentation, and exceptions against established guidelines; document findings and refer applications or exceptions for approval as required.

Identify and resolve incomplete, inconsistent, and inaccurate information by coordinating with borrowers, school partners, vendors, and internal teams.

Prioritize work during high-volume periods to meet processing and disbursement deadlines.

Provide knowledgeable, professional guidance to borrowers and school partners throughout the application and loan closing process.

Monitor lending activity and identify trends, issues, and opportunities to improve efficiency, accuracy, service quality, and the overall client and member experience.

Education Lending Partnerships & Member Support Build and maintain strong relationships with school and other education lending partners, serving as a reliable point of contact…