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HelpDesk/Support Technical Support IT Support Desktop Support

On-Site IT Support Technician — Tier 2 Helpdesk

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: ISACA
Full Time position
Listed on 2025-11-25
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 22.5 - 31.1 USD Hourly USD 22.50 31.10 HOUR
Job Description & How to Apply Below
A leading university service organization is seeking an Associate IT Client Support Specialist to provide effective Tier 2 client support for faculty and staff. Responsibilities include troubleshooting desktop issues and utilizing remote management tools. Candidates should have a High School diploma along with relevant IT support experience and strong customer service skills. The role is based on-site in Massachusetts, offering competitive pay ranging from $22.50 to $31.10 hourly.
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