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Problem Management & IT Service Analytics Analyst

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Mass General Brigham (Enterprise Services)
Full Time position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    Data Analyst, IT Business Analyst
Job Description & How to Apply Below
A healthcare services organization is seeking an Application Analyst to enhance IT service management through process improvement and data analysis. This role involves leading Problem Management, preparing impactful dashboards, and conducting root cause analysis. Candidates require a Bachelor's degree or relevant experience and knowledge of platforms like Tableau and Power BI. The position offers a hybrid working model with a focus on collaborative improvement in healthcare IT services.
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