IT Project Manager

Statement of Duties

The IT Project Manager is responsible for managing the evaluation, prioritization, planning, budgeting, and execution of new/existing systems initiatives for the City as well as the implementation of complex systems and interfaces. Employee performs numerous similar related duties.

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Manages the complete lifecycle of the Munis ERP application used across the city
• Manages and delivers the required system deployment for each phase or stage or project
• Ensures that the quality is achieved as planned for each milestone of the project
• Monitors actual progress, compares to baseline and reports progress against schedule
• Manages and oversees projects for completion on time and within budget
• Reports to respective stakeholders and escalates when necessary any unresolved issues
• Conducts and manages system integrations tests and User Acceptance Tests
• Monitors systems’ performance, availability, reliability and compliance to technical standards
• Supports users as needed
• Tracks and reports on issues and problems with the systems and follows-up with the vendor and users on resolution
• Assigns duties and communicates expectations and duties to ensure successful implementation or project completion
• Provides guidance and direction regarding the creation of goals, action plans and timelines as they pertain to department projects

Education and Experience: Bachelor’s Degree and five (5) years experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

Knowledge, Abilities and Skills

Knowledge: Previous working knowledge of Tyler Technologies Munis ERP (currently, Accounting, Budgeting, Payables, Contract Management, Purchasing, Billing, Payroll, Human Resources, Collections, Document Management and Administration) or other ERP applications. Proficiency in Microsoft Office Product Suite, including Outlook. Knowledge of one or more of the following Databases: SQLServer, Oracle, MySQL, Informix, DB2, Filemaker, or MS-Access. Familiarity with Microsoft Project or other scheduling software is preferred.

Ability: Ability to understand Database schemas and tables and run custom SQL queries is preferred. Experience with Report Writer applications (Crystal Reports, SSRS, etc.); ability to install software, test functionality and maintain logs on project activities and generate reports; ability to communicate clearly, both orally and in writing; ability to maintain, manage and organize records and information; ability to make presentations to City employees and communicate complex technical details in a simple manner.

Skill: Mastery of all skills associated with Software Deployment Life Cycle – Requirements, Deployment, Integration Testing, User Acceptance Testing and product acceptance.

The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attend evening meetings or complete work assignments.

Physical and Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.

Physical Skills

Few physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. May also be some occasional lifting of objects such as office equipment and computer paper (up to 30 lbs.).

Motor Skills

Duties are…