UKG Pro WFM Configuration Specialist

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Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

MGB Digital is hiring a UKG Pro WFM Configuration Specialist Applications Analyst! The Opportunity We are seeking a Configuration Specialist with extensive expertise with UKG Pro WFM. In this role, you will be responsible for configuring, implementing, and optimizing the UKG Pro WFM instance to meet client‑specific needs and improve operational efficiency.

• Configure, implement, test and optimize UKG Pro WFM to align with operational workflows.
• Conduct thorough testing and validation of configurations to ensure accuracy and alignment with client goals.
• Trains end users on the operation of software applications. Develops end user documentation.
• Provides ongoing support of the software applications by identifying and resolving issues.
• Engage in dedicated project work.
• Participates in regular team meetings to discuss team activities, issues and updates.
• Participate in professional development activities such as webinars, workshops, and online training.

• Expertise in configuring and implementing at least one of the following UKG Pro WFM areas:
  Timekeeping, Advanced Scheduling, Attestation, Analytics or reporting.
• Experience with writing and executing test plans designed for direct and regression testing
• Clear and effective communication to collaborate with stakeholders and provide technical guidance.
• Ability to create tailored solutions that address unique client needs that can align with enterprise standardization.

Bachelor's Degree Information Systems preferred MGB can consider and review experience in lieu of a degree Experience in the development, support or operation of software applications 2-3 years required

• Exceptional verbal and written communication skills.
• Exceptional interpersonal skills to effectively communicate with both technical and non-technical staff.
• Demonstrated analytic and problem-solving skills.
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Working Model Required M-F Eastern Business hours

Onsite 1x weekly required

Must be flexible for additional days onsite for meetings in office, as planned and scheduled for business needs

Remote work days require a stable, secure, quiet, compliant work station using MGB provided equipment

Remote Type Hybrid Work Location 399 Revolution Drive

Scheduled Weekly Hours 40

Employee Type Regular Work Shift Day (United States of America)

Pay Range $75,275.20 - $/Annual

Grade 6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition…