Harvard Training Portal Business Analyst; term

Position: Harvard Training Portal Business Analyst (One year term)
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Job Description Furthering Harvard’s mission to deliver excellence in teaching, learning and research across the university, the Harvard Training Portal (HTP) is the system of record for university-wide compliance and staff professional development training.

Harvard Human Resource’s Center for Workplace Development is seeking a business analyst to join its HTP team as an integral team member of a systems upgrade. This position will be responsible for business analysis, data integration, configuration, testing, and related project activities associated with a large-scale administrative systems upgrade.  The position will also contribute to ongoing system administration and reporting deliverables that support the HTP team’s operational needs.  

Working as part of a cross-functional core team, the Business Analyst will analyze business needs and translate them into effective, sustainable, and improved solutions within the new system.  The successful candidate will bring strong analytical, communication, and problem-solving skills to this role. They will independently manage competing priorities, exercise sound judgement, and adapt as project needs evolve. Responsibilities may include analyzing and preparing data files for integration, configuring the system to meet or enhance business needs, developing and executing test scenarios, and supporting other related project activities.

Core Duties Partner with internal staff and external consultants on complex efforts related to the university-wide systems upgrade, including integrations, configuration, testing, and implementation readiness.

Identify and evaluate opportunities to enhance user experience to find improvements for existing client needs as part of migration to the new system.  Independently analyze, identify, develop, and communicate technical solutions. Devise and/or modify procedures to solve complex technical problems.  Balance the needs of individual client groups with the broader requirements of a large, decentralized university community with complex needs, processes, and use cases.

Collaborate with core team members across work streams as needed to achieve project goals.

Support user acceptance testing by developing test scenarios, coordinating test activities, analyzing results, documenting defects, and working with team members to facilitate resolution. Qualifications

Basic Qualifications:

Minimum of two years’ post-secondary education or relevant work experience

Additional

Qualifications and Skills:

Knowledge of information technology applications and processes.

Demonstrated team performance skills and service mindset approach.

Experience administering or configuring a Learning Management System such as CBX, SBX, or other SaaS platforms and cloud-based enterprise systems.  Strong troubleshooting, communication, and collaboration skills.

Ability to work collaboratively across functional teams and adapt to evolving priorities.

Ability to manage competing priorities, exercise sound…