IT Service Desk Analyst - Fast-Paced Corporate & Retail Tech
Listed on 2026-10-19
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IT/Tech
IT Support, HelpDesk/Support
PUMA SE in Somerville, MA is seeking an Analyst I IT Service Desk to provide first-line support for corporate and retail environments. You will troubleshoot Windows, macOS, Office 365, and network issues, escalating as needed to minimize business impact.
The role requires 1–2 years of end-user support experience, strong customer service, and familiarity with AD, JAMF, and Meraki MDM. On-call rotations occur about once a month in a fast-paced team setting.
Consider building your career as a IT Service Desk Analyst I - Fast-Paced Corporate & Retail Tech at PUMA SE.
All applications are reviewed carefully by our team.
The position is based in Somerville, MA, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 52.000 - 69.000.
We aim to respond to suitable candidates as soon as possible.
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