Community Engagement Specialist - Spanish

Community Engagement Specialist - Spanish

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The Community Engagement Specialist for Spanish coordinates community outreach, programming, City services, events, and outside service referrals primarily for Spanish‑speaking immigrants and refugees residing in Somerville. The Spanish CES also serves as a community liaison and official representative of the City of Somerville, conducts translation and interpretation, and coordinates public meetings, immigration‑related services, and all forms of communication including emergency messaging needed to serve the City’s Spanish‑speaking residents.

• Community Outreach – Make connections in the community and serve as a resource to residents to share information about City services and opportunities for citizen engagement and assist those who need help accessing City services and materials. Attend and table at events, speak to community groups, conduct surveys, hold meetings and events, conduct communications and media relations, etc. Build connections to community organizations and providers and facilitate collaborative efforts and coalitions.
  
  Create and facilitate opportunities for immigrants to participate in civic dialog and public discussions. Promote the advancement of the Somerville Spanish‑speaking population.
• Service Delivery and Referrals – Support and facilitate access to city services, programs, resources, volunteer opportunities, and other municipal programming including providing interpretation, and counseling on available services. Provide referrals to nonprofit and government social, health, long‑term housing, homelessness prevention/emergency housing, legal, nutrition, educational, and other services. Provide notary services. Be on call as needed to assist with emergency situation services/interpretation such as assistance for fire victims.
  
  Maintain and adhere to all privacy standards.
• Community Liaison – Through outreach via various methods and innovative programs, work to maintain an ongoing dialogue between the community and City staff as well as the Mayor’s Office. Gather input, feedback, concerns and requests from the community and community stakeholders to share with appropriate staff and the Mayor’s Office, to aid in developing and adapting City services to meet the needs of the community.
  
  Maintain thorough and detailed familiarity with citywide FAQs and provide residents answers to a broad range of City‑related questions during outreach efforts. Serve as community spokesperson in both Spanish and English as featured speaker or emcee at public events, conferences, workshops, press events, etc.
• Translation / Interpretation – Work with City departments to translate forms, brochures, and other information in a way that conveys the material’s message and is accessible to residents. Also help to translate relevant information for the selected language section of the City website. Translate key City press releases. Assist with coordination of additional translation services for City departments by outside vendors.
  
  Interpret at public meetings from English into Spanish. Be available 24/7 to translate emergency messaging quickly and accurately.
• Immigration Services and Efforts – Provide immigration needs assistance and referrals, and related translation services. Coordinate and facilitate educational workshops, information sessions, appointment support, legal clinics, citizenship clinics and services, etc. Maintain thorough working knowledge of current immigration regulations, pending rule changes, current issues, processes, and related services. Maintain strong working relationship with area and regional immigration service providers and strong knowledge of national providers.
  
  Maintain strong understanding of various immigration requirements and application procedures.
• Meeting Facilitation – Work with City Councilors, city staff, the Mayor’s Office, and residents to coordinate community meetings in Spanish for community, civic, and other groups in the community. Some meetings will be similar to Somerville’s bi‑annual Resi Stat meetings, but will be tailored to suit…