System Design & Comfort Advisor

Manatee Energy designs and installs affordable, thoughtful heat pump systems for Massachusetts homes. We're hiring a System Design & Comfort Specialist to bring that to more homeowners.

Location: Greentown Labs, working mostly in the Boston metro area in 2027

Type: Full-time

Compensation: $50,000 base + performance-based incentive pay; on-target earnings exceed $100,000/year & full benefits

We want heat pumps, and electrification more broadly, to be the default and affordable choice in the country. Manatee is different from most HVAC companies by being tech first on everything we do. We save homeowners money while still giving every home a rigorous system design and good project management.

Here’s how we pursue that:

• Software built in-house. We build our own tools to automate installs and run Manual J and Manual D analysis, so every system is engineered, not guessed.
• Research we publish. We test new systems, such as Midea window-unit heat pumps and Daikin Altherma air-to-water heat pumps, and publish what we learn on our blog at Laminar Collective, along with best practices. That helps consumers trust new brands and helps the rest of the industry move forward with us.
• Funding that backs the mission. We've received multiple grants totaling hundreds of thousands of dollars, which help us deliver on this work across Massachusetts.

We started about three years ago, and we've doubled our growth every year since.

With this year's grant funding, we're building a team that can deliver 200 to 300 affordable installations a year. We'll keep publishing research and building internal tools that make us more efficient while we do it. We currently have a large wait list of customers and need your help to get customers across the finish line.

You’ll be our first official sales hire and the face of Manatee in homeowners' homes: walking through the house, properly sizing the system, and guiding them through their options. Design and communication is the heart of this role. You decide whether a system is accurate and whether a system is right for the home.

You don't need to arrive with technical knowledge. We'll train you in everything we know, from Manual J and D fundamentals to the full range of equipment we install. Exceptionally strong performance is the direct path to becoming Manatee's Head of Sales.

• Run in-home walkthroughs to evaluate existing HVAC, electrical capacity, the building envelope condition, and clearance for code compliance
• Run Manual J and D load calculations and design right-sized systems using our in-house design platform
• Walk homeowners through pricing, system options, and financing and rebate paths
• Initiate clean handoffs to the installation, project management and back-office teams, and keep accurate records
• Share what you learn in the field to improve our designs, tools, and products
• Quote quickly and accurately. Give customers clear pricing on systems that fit their needs, and lead with financing options so cost isn’t a barrier.
• Hand off smoothly to installation. Work closely with the design and install teams so customers have a seamless experience from first conversation to finished project.
• Report on results. Share regular updates with leadership on what’s working, what isn’t, and where to improve.
• Follow up with customers. Stay in touch with existing clients by phone and email.
• Meet customers at home. Visit homes in person to understand each space and recommend the right solution.

We capture and qualify homeowner details well before the walkthrough, so your time in the field goes to design, not gathering basics.

Expect about three to four days a week in the field and one in the office. HVAC is seasonal:…