Boston Children's Hospital; Waltham Campus

Boston Children's Hospital (Waltham Campus) – Public Safety Officer (Securitas)

Location:

Waltham Campus (9 Hope Ave)

Pay:
Base pay range $21.00/hr (starting rate) | Securitas provided pay range: $21.00/hr

Securitas Security Services USA, Inc. is hiring Behavioral Health Safety Officers to work at Boston Children's Hospital's Waltham location
. Qualified candidates must have flexibility with one weekend day and holiday shifts.

Shift: 4pm-12am and 12am-8am shifts are available.

Starting Rate: $21.00/hour

Note:

This role is part of a 24x7/365 hospital operation. Attendance is essential, and there is a strict attendance policy. All employees must adhere to Boston Children’s Hospital culture of “Exceptional Care, Exceptional Service.”

• Interact with patients, including those who may be mentally sound or experiencing behavioral health concerns
• Physically and mechanically restrain patients as needed (e.g., wrist and ankle restraints)
• Respond to individuals who may be verbally or physically aggressive
• Conduct patient watches, which may require sitting with a patient for an extended period while remaining attentive
• Prevent self-harm or patients from leaving the room
• De-escalate patients or guests when agitation or disruption occurs
• Assist hospital staff with searching patients for dangerous weapons/objects
• Prepare and write up to 300+ reports per year
• Manage the main desk and lobby area with professional phone etiquette and proper transfer of calls
• Conduct access control and interact face-to-face with 250+ visitors per day
• Provide directions to guests
• Monitor radios and respond to alarms within the patrol zone
• Respond to alarms with urgency (panic alarms, door alarms, etc.)
• Maintain locker-based personal device policy and follow emergency contact procedures

• Knowledge of or ability to learn security operations and procedures
• Ability to be an effective team member and maintain professional composure in unusual circumstances
• Courteous telephone manner
• Ability to write routine correspondence, logs, and reports
• Good organizational and customer service skills
• Strong interpersonal skills with the ability to interact across diverse cultures

• Health / Dental / Vision Insurance
• Weekly pay and direct deposit
• 401K Retirement
• PTO and paid time away from work
• Free uniforms and paid training
• Advancement opportunities

EOE/M/F/Vet/Disabilities

#Metro Boston