Dispatcher; Part Time

Join to apply for the DISPATCHER (PART TIME) role at Crothall Healthcare
.

We are hiring immediately for a part time DISPATCHER position.

Location:

Robert Wood Johnson Somerset - 110 Rehill Avenue, Somerville, NJ 08876.

Schedule:

Part time;
Days and hours may vary. Every other weekend, and every other Monday and Friday. More details upon interview. Pay Range: $17.00 per hour to $20.00 per hour.

Summary:

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

• Provides quality customer service to customers by providing one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
• Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
• Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
• Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

• Prior customer service experience is preferred.

• Full-time and part-time positions offer benefits including Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
• Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  for paid time off benefits information.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis. Final date to receive applications: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Crothall maintains a drug-free workplace.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Management and Manufacturing

Industries:
Hospitals and Health Care