Transfer Credit, Transcripts & Clearinghouse Professional, Student Service Professional III

Overview

Transfer Credit, Transcripts & Clearinghouse Professional, Student Service Professional III — open to applicants; this position reports to the University Registrar and performs professional student services work related to transfer credits, transcripts, and Clearinghouse coordination.

• Interpret, apply and post transfer credits in accordance with state, system, and local regulations.
• Serve as a primary campus liaison with the National Student Clearinghouse; submit reports, correct errors, and ensure accuracy between the Clearinghouse and NSLDS.
• Self-manage workload to maintain accuracy and establish ongoing professional advisement relationships with students.
• Oversee the order process and delivery of transcripts to students and alumni.
• Coordinate and administer assigned programs; recognize program needs and develop approaches to meet them.
• Assist with the development of policies, procedures and forms; recommend changes within and outside the department; may serve as a lead in various work groups.

• Equivalent to a four-year college degree in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where job-related.
• Possession of knowledge and abilities typically demonstrated through three years of progressively responsible professional student services work experience; one year in the program area may be preferred but is not required.
• Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel, PowerPoint) required.
• Knowledge of databases, spreadsheets and People Soft preferred.

• Full-time, exempt position with probationary period; starting salary placement depends on qualifications and experience and will not exceed $5,540 per month.
• Eligible for a broad range of benefits including medical, dental, vision, life and disability insurances; retirement (CalPERS); tuition waiver; vacation and sick leave; 15 paid holidays per year;
  Sonoma State University is a Public Service Loan Forgiveness (PSLF) Employer.
• Comprehensive benefits summary available online.

Sonoma State University is committed to excellence through teaching, scholarship, learning and inclusion. We value diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a diverse community in which all can learn and work with civility and respect, encouraging innovation and contributions to equity and inclusion.

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: this position may be a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083 as a condition of employment.

CSU Out of State Policy - Sonoma State University is a State of California Employer. All employees must reside in California upon hire. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California.

A background check (including a criminal records check) must be completed satisfactorily before any offer of employment. Failure to satisfactorily complete the background check may affect the application status or continued employment.

Sonoma State University is not a sponsoring agency for staff positions (i.e., H-1B visas). Positions are posted for a minimum of 14 calendar days.

For questions related to the application process, please contact hr. The ADA Coordinator is available at hr accommodations for accommodations during the hiring process.

Sonoma State University's Annual Security Report includes summaries of campus safety policies and crime statistics; the report is available on request. The Annual Fire Safety Report (AFSR) is available online and in paper form upon request to housing.