Public Information Investigator

Base pay range

This range is provided by California Department of Industrial Relations. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast‑paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's Office is comprised of exceptional individuals just like YOU, who contribute to our Agency's goals and success. We celebrate diversity and inclusion, and we are committed to providing guidance, encouragement, and support to our team members to enrich their work and our ability to combat wage theft and put earned wages into the pockets of California workers.

Under the supervision of a Deputy Labor Commissioner III (Senior Deputy) or designee, the incumbent conducts intake consultation assessments with the public for various programs within the Labor Commissioner’s Office (LCO). The incumbent’s role is crucial in the initial stages of public engagement during the intake process to ensure a smooth transition for those seeking guidance and assistance on submitting claims, complaints, applications, and/or reports filed by the public.

The incumbent will develop and prepare documented referrals to other units, educate the public on labor laws, and apply theories to assess violations on the liable employers in various claim and report processing.

The Public Information Unit (PIU) is the subject matter expert in various Labor Commissioner’s Office (LCO) program areas to interview and provide dedicated consultation services to the public on the phone or in‑person (walk‑in assistance or appointments) at a local district office regarding newly filed claims, applications and/or reports of labor law violations. The Public Information Unit prepares and completes referrals and recommendations to the relevant program area to further process the claim, complaint, report or application filed.

The Public Information Unit also coordinates and leads intake workshops or clinics.

The Industrial Relations Representative (IRR) classification has been renamed to Labor Compliance Representative (LCR). A new exam was issued on December 15, 2025. Previous IRR exam eligibility is no longer valid. Applicants must take and pass the new LCR exam to be eligible for appointment.

To be considered for this Labor Compliance Representative job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please  to access the exam bulletin:

This posting may be used to fill future vacancies in accordance with 2 CCR 249.3.

This position is located at 50 “D” Street, Santa Rosa, CA 95404. High‑volume, fast‑paced office that handles wage claims and consistently interfaces with the public. May travel to assist other offices with conducting conferences. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office.

Incumbent may encounter frequent interruptions throughout the workday.

• The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

A Statement of Qualifications (SOQ) is required. As part of the required application packet, interested applicants must submit an SOQ with their application. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. SOQ must be typed and be no more than 1 page in length. Resumes and/or cover letters DO NOT take the place of the SOQ.

Applications received without an SOQ that do not include a response to the questions below will not receive further…