Case Manager Sonoma Valley RRH

POSITION
:
Case Manager – Sonoma Valley RRH

STATUS
: 40 hours per week within standard weekday hours (with occasional shifts for client need), schedule will be set long term but can be flexible based on staff needs

SUPERVISOR
:
Director of Programs

JOB TYPE: Full Time, Non-Exempt

COMPENSATION: $28.08, Hourly

ABOUT HOMEFIRST

Established in 1980, Home First™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

OUR VALUES

• Kindness
  :
  We act with empathy toward others.
• Passion
  :
  We ignite change to fulfill our mission.

PROGRAM AND POSITION SUMMARY

The Case Manager-Sonoma Valley RRH purpose is to work with referred clients to locate housing, utilizing creative solutions and housing problem solving as applicable to ensure the household is successful in their permanent housing journey. The Case Manager is responsible for providing comprehensive support services to help individuals and families participating in the Rapid Rehousing Program. Their intensive and individualized case management services are coupled with linkage to a network of community resources to assist clients in avoiding homelessness, maintaining housing, and increasing self-sufficiency.

To this end, the Case Manager participates in our collective effort to end and prevent homelessness.

The Case Manager is accountable for contract housing outcomes, caseload management, documentation and policy compliance, and effective partnership management within the community.

Maintain a caseload of 12 households with up to20participants.

Provide comprehensive case management services. This may include:

Initial eligibility verification and enrollment

Ongoing needs and status assessments

Budgeting

Information and referral

Safety planning, risk assessment, and mandated reporting

Employment and benefits assistance

Advocacy

Documentation of case management interactions

Housing problem solving

Other direct service provision

Assist participants with housing search, including identifying available units and recruiting and engaging landlords and property managers.

Help participants gather required documents, complete and submit rental applications, and attend unit viewings.

Coordinate move-in, including unit inspections, lease signing, security deposits, and utility setup.

Submit rental assistance requests (deposits and rent) to accounting by established deadlines so landlords are paid on time.

Provide stabilization support after move-in, including home visits and landlord-tenant mediation.

Knowledge of local resources in Sonoma Valley region and Sonoma County.

Ability to work remotely in the field within the region of Sonoma Valley.

Meet with participants at a frequency and location determined by their needs.

Participate in property management meetings to collaborate on resolving issues and supporting the participant’s housing maintenance.

Engage in the consistent application of evidence-based practices.

Participate in case conferencing and collaborative care coordination.

Maintain compliance with contract, agency, and licensing requirements.

Achieve identified program and position deliverables.

Documentation (30%)

Adhere to task completion deadlines.

Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.

Document, via progress notes in HMIS, all case management activity within 5 business days.

Proactively and consistently improve the quality and…