DUI Records Specialist

Description

Location:

Fresno, CA

Position Type:
Full-Time | Non-Exempt

Salary Range: $21.22–$23.88per hour

At Kings View, every role contributes to something bigger — improving lives and strengthening communities. We are committed to providing behavioral health and social services to those with limited resources, guided by compassion, excellence, and respect.

Kings View is seeking a DUI Records Specialist I to support our Fresno DUI program. Under moderately close supervision, this position provides specialized administrative support, maintains accurate participant records, processes program completions and required notices, assists with participant accounts, and supports daily office operations.

• Process DUI and PC1000 completions, returns to court, and reinstatements; send required status notices to courts, probation, DMV, and participants.
• Enter daily group, education, and individual attendance in ADAPT and verify records.
• Review charts for accuracy, conduct quality-assurance checks, request corrections, and forward PC1000 probation reports as needed.
• Prepare DMV forms, maintain DMV logs, process courtesy transfers, and review transfer-out credits.
• Maintain accurate program records and statistics, support projects and audits, and follow program protocols and confidentiality requirements.

• Answer phones, schedule appointments, assist with orientations, and communicate professionally with participants, staff, and community partners.
• Receive and post payments; assist with participant billing, collections, reconciliation, and monthly inactive warning notices.
• Balance and prepare daily bank deposits and transmittals as assigned.
• Communicate with lead staff and management about program operations, group capacity, and emerging issues.
• Follow Kings View policies, applicable privacy requirements, CLAS standards, and complete annual cultural humility training.

• High school diploma or equivalent.
• Two years of administrative office experience.
• Proficiency with Microsoft Office or related software and experience with data entry, telephone support, filing, and other office processes.
• California Class C driver’s license as specified in the job description.

• Associate degree in a related field.

• Excellent organization, attention to detail, and ability to prioritize work in a fast-paced office.
• Clear written and verbal communication and the ability to understand and follow administrative procedures.
• Professionalism, integrity, teamwork, adaptability, and empathy for participant concerns.

Standard office setting using computers, phones, and other office equipment. Duties involve regular keyboarding, recordkeeping, and interaction with participants and coworkers.

Kings View is an Equal Opportunity Employer.

Reasonable accommodations will be provided in accordance with applicable laws.