Youth Services Library Assistant

Overview

Library Assistants provide excellent service and connect community members with library services and materials. Under the direct supervision of the Youth Services Assistant Manager, the Youth Services Library Assistant will support the library’s mission of equitable and inclusive community knowledge.

• Provide hands‑on customer service, assisting patrons with library accounts and issuing library cards, with in‑person or phone transactions.
• Perform circulation duties, including check‑out, placing holds, collecting fines, and searching the patron database.
• Connect patrons digitally by helping them use a variety of devices and technologies.
• Perform daily departmental procedures, including cash register operations and use of library technologies and software.
• Help patrons one‑on‑one with a variety of in‑depth projects and topics such as completing government forms, school projects, job applications, etc.
• Provide readers’ advisory and reference services to patrons.
• Provide accurate information and directional assistance for patrons, including performing online catalog searches and locating items on the shelf.
• Participate in merchandising and maintaining branch appearance.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• At least 2 years of work experience in a public library and/or retail.
• Cash register experience preferred.
• Spanish language skills preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Public service orientation and commitment to excellent customer service.
• Demonstration of character and integrity in all situations while upholding ethical standards.
• Practical experience and proficiency with computers, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies.
• Dependability, punctuality, trustworthiness, good attendance, and work habits.
• Physical agility and strength to bend, reach, lift, and move library materials (20-25 lbs.) and stand for long periods.

• Dental and vision insurance plans.
• Hoosier S.T.A.R.T 457(b) employee‑funded retirement plan.
• Flexible Spending Account (FSA).
• Employee Assistance Program.
• 16 vacation hours annually.
• 40 sick time hours annually.
• 10 paid holidays.

Base pay: $17,045.00/yr – $23,868.00/yr. Hiring range: $16.39 – $19.67 hourly; pay range: $16.39 – $22.95 hourly.

Part‑time, 20 hour workweek. Partial days, evenings, and weekends required.