Field Service Technician, Commercial

Overview

What You'll Do:
Provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla energy products including commercial solar PV systems, batteries (Power packs and Megapacks), and Electric Vehicle Charging Stations. Work with the Field Energy Operations team to ensure successful field service execution and a positive customer experience.

• Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
• Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and update online case logs accurately
• Attend and demonstrate outstanding performance at multiple inverter training schools
• Collaborate with Operations Engineering Systems Reliability team to respond to open case directions and provide data as requested
• Prepare reports as required to comply with deliverables in commercial O&M contracts
• Respond to customers’ concerns with the performance or functionality of their system
• Maintain vehicle, tooling, electronics, software, and company-issued property in good condition

• Electrical trades experience within troubleshooting power electronics and low voltage controls
• Experience with power/hand tools, electrical equipment, isolation meters and multimeters
• Ability to navigate multiple computer applications and technology independently
• Flexibility to work on weekends and/or overtime, and overnight stays to support Tesla s mission
• Ability to travel to numerous sites daily and up to 2 weeks at a time with short notice; compliant government-issued  domestic air travel and access to certain facilities
• Valid driver s license required
• Ability to work at great heights, in extreme environments, perform repetitious duties, and lift at least 50 pounds frequently

As a full-time Tesla employee, you are eligible for the following benefits from day 1 of hire:

• Aetna PPO and HSA plans with 2 medical options and $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental and vision plans with $0 paycheck contribution
• Company-paid HSA contribution when enrolled in High Deductible plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company-paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time, and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits including: critical illness, hospital indemnity, accident insurance, legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

• Entry level

• Full-time

• Engineering and Information Technology

• Motor Vehicle Manufacturing
• Renewable Energy Semiconductor Manufacturing
• Utilities