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Customer Service Rep Event Manager / Planner Casino Customer Success Mgr./ CSM

Guest Experience Specialist - Casino & Events

Job in South Bend, St. Joseph County, Indiana, 46626, USA
Listing for: Four Winds Casinos
Full Time position
Listed on 2026-01-14
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner, Casino
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Casino, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading gaming and hospitality venue in South Bend, IN, is seeking a Guest Service Representative to promote the players' club and assist guests with memberships and events. Responsibilities include enrolling guests, coordinating promotional events, ensuring exceptional service, and resolving minor conflicts. Ideal candidates should possess excellent communication skills and a detail-oriented approach, with a preference for high school education and related experience.

A Level 4 Gaming License is required. Join our team to enhance guest experiences!
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