Pharmacy Tech Non-Cert; MHO

Mishawaka, IN • $98,000.00 – $
• 1 week ago

• MISSION:
  We deliver outstanding care, inspire health, and connect with heart.
• VALUES:
  Trust, Respect, Integrity, Compassion.
• SERVICE GOALS:
  Personally connect, Keep everyone informed, Be on their team.

• Receives prescriptions from patients, obtains complete information from the patient or family, and enters information into Pharmacy Information System computer.
• Fills patient prescriptions with correct medication affixing cautionary statements and explanation labels as needed, utilizing the double check system 100% of the time.
• Ensures appropriate patient teaching sheets and medication guides are attached to prescriptions.
• Ensures pharmacist checks each prescription 100% of the time before distribution.
• Calls insurance companies to facilitate successful prescription claim processing and prior authorization requests.
• Utilizes the IVR system to maximize workflow efficiencies.
• Works within standard work to ensure safe and efficient workflow; uses barcode scanning technology capabilities within the Pharmacy Information System to ensure the highest levels of patient safety.
• Completes controlled substance C-II counts and maintains accurate logs per department policy complying with state and federal regulations.
• Appropriately triages patient or customer drug information questions to the pharmacist per Board regulations.
• Processes individual patient refill requests sent by email, phone, IVR system or computer.
• Assists identified patients by referral to the Medication Assistance Program or by identifying manufacturer's coupon programs that may be used.
• Follows processes for filling prescriptions to meet all federal and state laws and regulations pertaining to dispensing of drugs and controlled substances.
• Audits prescriptions waiting to be picked up by patients and returns any that have not been picked up after 14 days, processing the return in the Pharmacy Information System computer, reversing any insurance claim transmissions.
• Perform duties as Inpatient Pharmacy Technician, as assigned.

• Checks supplies and medications for outdated items monthly.
• Balances cash drawer daily.
• Responsible for making cash deposits and verification of previous days cash deposit with cashier daily.
• Runs Daily Sales Analysis Reports for Finance Department and assists with Monthly Finance Reports, as needed.
• Completes the ordering of quality inventory to meet customer demand, minimize costs and maximize profitability. Maintains efficient, cost‑effective inventory par levels of office supplies.
• Runs McKesson order analysis report daily to ensure compliance with contract pricing.
• Receives medications and supplies from wholesalers daily, checking against the invoice to ensure all items are received.
• Processes returnable goods for credit as needed.
• Changes wholesalers inventory labels on shelf to ensure proper items are ordered.
• Rotate stock and dispose of outdated supplies according to guidelines.
• Assist in completion of department inventory and bi‑ennial controlled substance inventory.
• Completes HIPAA Disclosure Log monthly.
• Completes billing of accounts.
• Completes reconciliation of third‑party billing and prepares monthly third‑party reconciliation reports.
• Provides contractual allowance worksheets to Finance Department monthly.
• Utilizes consistent, approved pricing schedules when billing prescriptions.
• Assist with monitoring Med‑Asset Contract Pricing Verification Report, contacting McKesson and/or Med‑Asset regarding potential contract price discrepancies.
• Manages invoice coding and processing in the P2P electronic system.
• Ensures pharmacy compliance with the Drug Supply Chain Security Act regulations.

• Politely answers and screens all phone calls (including name and credentials) so that patients have an excellent customer experience and takes proper action relaying messages to pharmacist as needed.
• Demonstrates a high level of customer service.
• Triages customer phone calls and window visits so efficient utilization of pharmacist workflow is maintained.
• Works cooperatively with other hospital departments and…