HX Solution Developer( Chicago​/Boston

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries. Our success comes from deep partnerships with clients to understand and meet the needs of their key stakeholders. Our roots are in U.S. healthcare, and today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business.

We combine technology, data, and expertise to enable clients to pinpoint and prioritize opportunities, accelerate improvements, and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and culture. Our employees have world‑class talent, a collaborative work ethic, and a passion for the work that earn us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, contribute to the work, and have a voice in the process.

Ours is a path of continuous learning and improvement; team efforts chart the course for corporate success.

Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
• Better together: We check our egos at the door and work together so we win together.

The HX (Human Experience) Solution Developer will be responsible for designing, building, and maintaining intuitive and impactful dashboards and data views that provide actionable insights into the user experience. You will collaborate with cross-functional teams, including product managers, data scientists, and UX designers, to translate complex data into clear, visually compelling narratives.

• Build and configure world-class reporting dashboards and visualizations on PG Forsta's Human Experience (HX) platform
• Integrate data from multiple sources to create a cohesive view of the customer journey
• Use data visualization and graphic design to tell a story
• As a member of the Product team, collaborate with Product Managers, Delivery, and SMEs to understand user needs and develop reporting views that solve problems and provide a full understanding of the data
• Create and maintain comprehensive documentation for dashboards, including data sources, calculations, and key metrics
• Continuously iterate on dashboards based on feedback and evolving business needs
• Conduct thorough quality assurance (QA) checks on all builds to ensure data accuracy, consistency, and optimal functionality
• Provide training and guidance to internal teams on using and interpreting dashboards
• Work with the Sales team on development of technical presentations, and with Product Marketing to ensure representation of best-practice dashboards in marketing materials
• Be a member of the Product team reporting to Director or VP, Product

Candidates in Chicago / South Bend / Boston can apply.

• 3–5 years of previous work experience in a similar role
• Working knowledge of JavaScript, HTML, CSS, Confirmit platforms and/or other comparable product experiences
• Experience in developing dashboards and data visualizations using tools like Tableau, Power BI, Looker, or similar platforms
• Ability to work as part of a multifunctional team
• Strong understanding of data visualization principles and best practices, with the ability to translate complex data into clear and actionable insights
• Familiarity with UX principles and a passion for improving human experiences through data-driven insights

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