Manager, Management

Salary: Up to $68,000
Location: City of South Bend

Are you passionate about advancing civil rights and ensuring equal opportunity? The City of South Bend is seeking an Employment Manager to lead efforts in enforcing anti‑discrimination laws and promoting compliance with employment regulations, including the Americans with Disabilities Act (ADA).

As the Employment Manager, You will be responsible for administering and enforcing anti‑discrimination laws and serving as the office’s subject‑matter expert on employment laws and the Americans with Disabilities Act (ADA). This role investigates discrimination complaints across employment, education, public accommodation, sexual harassment, and housing, and provides educational outreach to businesses, community organizations, and government entities. The position also advises the Executive Director on complaint resolutions and ensures compliance.

• Conduct thorough investigations of discrimination complaints, including interviews, fact‑finding conferences, on‑site visits, and conciliation efforts.
• Intake and draft complaints in employment and other areas as needed.
• Prepare comprehensive Final Investigative Reports (FIRs).
• Facilitate educational seminars and workshops for businesses, community groups, and government agencies on civil rights topics.
• Maintain confidential case files and documentation.
• Manage an active caseload and meet monthly case production quotas.
• Stay current on civil rights laws, regulations, and case precedents.
• Complete investigations within mandated timelines.
• Train and mentor investigative staff; review and approve FIRs in the Executive Director’s absence.
• Lead by example to promote responsibility and integrity.
• Cultivate a culture of accountability and excellence.
• Plan and coordinate EEOC and Human Rights Commission community events, workshops, and seminars.
• Prepare monthly, quarterly, and annual EEOC reports; process vouchers for funding reimbursement.
• Develop and deliver internal training programs for department staff.
• Occasional travel, weekend events and evening work required.

• Bachelor's Degree in Human Resources, Public Administration, Sociology, Paralegal or related field.
• Minimum of five years’ experience in Civil Rights enforcement or related field.
• Minimum of three years in supervising or managing a team.
• Strong knowledge of civil rights laws, employment regulations, and ADA compliance.
• Experience in investigations, report writing, and case management.
• Excellent communication and leadership skills.
• Ability to train and mentor staff effectively.
• Commitment to the City’s Core Values:
  Excellence, Accountability, Innovation, Inclusion, and Empowerment.

As part of the City of South Bend team, you’ll champion diversity, inclusion, and operational excellence while making a meaningful impact in our community. We offer competitive pay, outstanding benefits, professional development opportunities, and a supportive work environment.