Manager - Cross Connection & Water Loss

Ready to join our team? We’d love to meet you!

Show Map

• Location 215 S. Dr. Martin Luther King, Jr. Blvd,Suite 200,South Bend, IN, ,United States
• Base Pay $73,307.00 - $78,521.00 / Year
• Job Category Water Distribution, Cross Connection, Mapping
• Employee Type Full Time/Exempt
• Required Degree 4 Year Degree
• Manage Others Yes

The Manager
- Cross Connection & Water Loss is distinguished by its responsibilities for ensuring the City's compliance with local, state, and federal laws pertaining to the backflow prevention program including enforcement of standards and regulations found in state code, City ordinance, and the Uniform Plumbing Code for protecting water quality in the distribution system. This position is responsible for ensuring that the City of South Bend’s distribution assets are well maintained in record form.

This shall include updating assets in GIS, paper form and in Cityworks. Must also update records, permits and utility verifications. This position is responsible for generating asset driven reporting.

This position supervises staff members assigned to the backflow prevention program as well as the Water Asset Specialist. This position is responsible for working with implementation of water loss control services including water audit validation, meter accuracy testing results review, distribution system leak detection results review and working with Water Quality for distribution system flushing. An employee in this class is expected to exercise considerable initiative and independent judgment.

The Manager
- Cross Connection & Water Loss reports to the Director of Distribution who reviews work through meetings, conferences, and results achieved.

• Actively supports the City’s and Division’s mission statements.
• Assists with hiring, training, team building and evaluation of water personnel.
• Ensure water distribution assets are well maintained, documented and updated.
• Supervise front office and backflow staff to ensure policies and procedures are followed.
• Updates and edits water assets in GIS, paper form and in Cityworks including document changes.
• Looks for and makes recommendations for improvement.
• Follow the City’s progressive discipline practices as necessary. Assumes administrative duties (vacation schedules, overtime assignments, record keeping and reporting) as necessary.
• Maintains schedules and reviews jobs for completeness and correctness.
• Record valve, hydrant and other information in work order management system and in GIS.
• Scan and edit maps in GIS, paper form and in Cityworks.
• Reviews maps and archived records for proper accuracy.
• Identifies requested information and provides staff and other city departments.
• Issue water service line demolition permits, hydrant usage permits and water tapping permits. Handle fees associated with the permits and work with the Manager
  - Construction & Maintenance, Manager
  - Meter Services and the Manager
  - Service Line Repair for scheduling and ordering materials.
• Assists the Engineering Department with water distribution record requests.
• Generates various high-quality cartographic and thematic maps and diagrams.
• Identifies and provides training for staff.
• Provides timely progress reporting to management on all performance data with regular updates on relevant issues.
• Must perform all job functions with honesty and professionalism.
• Must interact with coworkers fairly and with impartiality.
• Must have excellent communication skills to be able to communicate with vendors, customers and City of South Bend departments.
• 24 hour on-call for emergencies.
• Makes recommendations for continuous improvement of the processes and systems used in the distribution system.
• Support Construction and Maintenance, Service Line…