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Shift Manager

Job in South Bend, St. Joseph County, Indiana, 46626, USA
Listing for: McDonald's
Full Time, Part Time position
Listed on 2026-01-01
Job specializations:
  • Restaurant/Food Service
    Catering, Food & Beverage
Salary/Wage Range or Industry Benchmark: 14 - 16 USD Hourly USD 14.00 16.00 HOUR
Job Description & How to Apply Below

Our Vision – Great People, Great Food in a Fun Family Environment is our Vision.

Description
  • Lead and motivate a team of employees to ensure customer satisfaction, quality product delivery, and operational excellence.
  • Ensure that all policies and procedures are followed by the company standards.
  • Monitor employee performance and provide feedback on areas for improvement.
  • Train new hires and existing staff on proper food preparation techniques, safety protocols, and best practices in customer service.
  • Manage the daily operations of the restaurant, including scheduling shifts, assigning tasks, and monitoring inventory levels to ensure optimal efficiency.
  • Maintain a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Handle customer complaints and inquiries in a professional manner.
  • Process payments and handle cash transactions accurately and efficiently.
  • Oversee the opening and closing of the restaurant, ensuring that all equipment is properly shut down and secured.
  • Develop strategies to increase sales and profitability.
  • Analyze financial data to identify trends and opportunities for cost savings.
  • Create weekly reports detailing sales figures, labor costs, and other key metrics.
Requirements

A high school diploma or equivalent. Previous experience in a supervisory role is preferred but not required. Excellent customer service and communication skills, ability to work in a fast-paced environment, flexibility to work nights, overnights, and weekends, and a valid driver’s license are required.

Skills
  • Sales and Marketing
    :
    Generate revenue, sell products and services, and develop marketing strategies to promote the restaurant.
  • Leadership
    :
    Supervise and direct team members, ensure tasks are completed safely, and train new employees.
  • Conflict Resolution
    :
    De‑escalate situations and resolve customer complaints and employee disagreements effectively.
  • Staff Training
    :
    Provide clear instructions and constructive feedback to improve employee skills and encourage participation in training programs.
  • Inventory Management
    :
    Track supplies, determine ordering needs, and manage inventory levels.
Pay Rates Starting At

$14.00 to $16.00 Per Hour.

Perks & Benefits
  • Hourly wage depends on experience and shift.
  • Flexible scheduling:
    Full-time, part-time, breakfast, lunch, late nights, weekends.
  • Free Uniforms.
  • Full and part‑time availabilities.
  • Free meals during your shift.
  • 30% off your meals when you are off.
  • Opportunities for career advancement.
  • English classes to improve your language skills at no cost.
  • Tuition Reimbursement.
  • A culture that encourages teamwork and community involvement.
  • Stability in a company that is continuously growing.
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