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Shift Manager
Job in
South Bend, St. Joseph County, Indiana, 46626, USA
Listed on 2026-01-01
Listing for:
McDonald's
Full Time, Part Time
position Listed on 2026-01-01
Job specializations:
-
Restaurant/Food Service
Catering, Food & Beverage
Job Description & How to Apply Below
Our Vision – Great People, Great Food in a Fun Family Environment is our Vision.
Description- Lead and motivate a team of employees to ensure customer satisfaction, quality product delivery, and operational excellence.
- Ensure that all policies and procedures are followed by the company standards.
- Monitor employee performance and provide feedback on areas for improvement.
- Train new hires and existing staff on proper food preparation techniques, safety protocols, and best practices in customer service.
- Manage the daily operations of the restaurant, including scheduling shifts, assigning tasks, and monitoring inventory levels to ensure optimal efficiency.
- Maintain a clean and organized work environment, ensuring compliance with health and safety regulations.
- Handle customer complaints and inquiries in a professional manner.
- Process payments and handle cash transactions accurately and efficiently.
- Oversee the opening and closing of the restaurant, ensuring that all equipment is properly shut down and secured.
- Develop strategies to increase sales and profitability.
- Analyze financial data to identify trends and opportunities for cost savings.
- Create weekly reports detailing sales figures, labor costs, and other key metrics.
A high school diploma or equivalent. Previous experience in a supervisory role is preferred but not required. Excellent customer service and communication skills, ability to work in a fast-paced environment, flexibility to work nights, overnights, and weekends, and a valid driver’s license are required.
Skills- Sales and Marketing
:
Generate revenue, sell products and services, and develop marketing strategies to promote the restaurant. - Leadership
:
Supervise and direct team members, ensure tasks are completed safely, and train new employees. - Conflict Resolution
:
De‑escalate situations and resolve customer complaints and employee disagreements effectively. - Staff Training
:
Provide clear instructions and constructive feedback to improve employee skills and encourage participation in training programs. - Inventory Management
:
Track supplies, determine ordering needs, and manage inventory levels.
$14.00 to $16.00 Per Hour.
Perks & Benefits- Hourly wage depends on experience and shift.
- Flexible scheduling:
Full-time, part-time, breakfast, lunch, late nights, weekends. - Free Uniforms.
- Full and part‑time availabilities.
- Free meals during your shift.
- 30% off your meals when you are off.
- Opportunities for career advancement.
- English classes to improve your language skills at no cost.
- Tuition Reimbursement.
- A culture that encourages teamwork and community involvement.
- Stability in a company that is continuously growing.
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