Sales Development Representative

Company Description

Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patient, employee, and business records for healthcare organizations. To strengthen care delivery and improve lives, vital information is preserved and managed by HHIT in a way that keeps it accessible, releasable, usable, interoperable, secure, and compliant.

HHIT has established core values for the workplace to maintain a culture of excellence and provide guidance in our daily work.

• Do the right thing
• Be easy to work with
• Exceed expectations
• Serve humbly
• Never stop improving

Sales Development Representative (SDR) is responsible for researching and identifying prospective buyers within particular market segments, bringing awareness to our products and services, and converting leads into pipeline opportunity for our sales team to close. This is an in-person, in-office position or remote.

• Research, identify, manage contact data, and generate/nurture leads that yield an appointment set with a prospective buyer target.
• Optimize list‑building and contact management tools (Linked In, Zoom Info, Definitive Healthcare, etc.).
• Summarize key prospective buyer triggers, drivers, and/or profiles into CRM or other tools to manage and quantify a funnel of target opportunity.
• Execute templated cadences for email, telephone, postal mail, social media, and other outreach.
• Qualify inbound leads and advance them to the next step in our company’s sales cycle.
• Partner closely with marketing and sales teams to ensure strong communication and proper handoffs.
• Accurately enter and maintain clean data in CRM.
• Report prospecting activities completed, and new opportunities identified/appointments set.

• Excellent communication skills both written and spoken.
• Strong problem‑solving and analysis skills.
• Strong interpersonal skills.
• Excellent organizational skills and attention to detail.
• Excellent time‑management skills.
• Team player.
• Drive to complete project work on time.
• Ability to effectively prioritize and handle multiple tasks and projects.

• Bachelor’s degree or equivalent experience.
• At least 2 years of sales experience.
• Proficient in Microsoft Office products.
• Experience with Customer Relationship Management software, preferably Sugar
  
  CRM.
• Self‑motivated and driven with great time‑management skills.
• Excellent written and verbal communication skills.
• Passionate about sales and customer experience.

• Willing and ready to exemplify HHIT’s core values on a daily basis.
• Responsible for protecting data entrusted to HHIT by customers or other parties by strictly adhering to HHIT’s data security and privacy policies and procedures, as well as HIPAA, PIPEDA, and all other applicable law.
• Speaking and writing English is a requirement for this position.
  
  Must be authorized to work in the United States.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Entry level

Full‑time

Sales and Business Development

Software Development