Inside Sales Representative - Eurofins Drinking Water and Wastewater , LLC

• Full-time
• Compensation: USD 65,000 - USD 75,000 - yearly

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing
services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure. We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more.

The Inside Sales representative serves as the laboratory’s primary point ofcontact for client service and/or sales related activities.

This role will support our outside sales team by coordinating RFP submittal, managing contract
documents, customer onboarding, directing new leads or RFP notices, and generating/managing new
leads for medium and small municipal targets.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Become knowledgeable of Eurofins Environment Testing (USA) services, industry terminology and company operations
• Become proficient in use of all aspects of Laboratory Information Management System (LIMS),especially sales and client related activity.
• Serving as the laboratories’ primary point of contact for client service and/or sales relatedactivities;
• Identify new opportunities and customers and maintain order frequency through phone and email. Follow up with inbound leads daily and develop a working knowledge of accounts.
• Responsible for managing accounts through the entire sales process including quoting, taking orders, checking on invoices and following up on A/R (Accounts Receivable) issues
• Utilize CRM software with existing and future customers; maintain pertinent account details
  -record each customer contact (fax. phone, email or in person date and time of call, nature of inquiry, and time/confirmation of completion.
• Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
• Maintain CRM database of prospective clients and opportunities
• Tracking weekly, monthly, and quarterly performance and sales metrics
• Closing sales and working with client through closing process
• Work in conjunction with sales department providing information to or about new and existing clients
• Provide support to outside sales – quoting, bid preparation, lead management
• Deliver qualified opportunities tor team members
• Identify potential opportunities for outside sales to recover lost services
• Respond to all inbound sales calls and client services related issues in a timely manner
• Provide superior customer service and assist with related duties (taking and entering orders,confirming and scheduling of logistics orders and other aspects of customer service- related assistance)
• Tracking the progress of all laboratory production efforts;
• A…