Specialty Strip Account Manager

Description

• . Interact with outside sales, scheduling, production, and materials assignment to proactively address customer requirements.
• . Professionally represent the company in daily interactions with key customers.
• . Act as a key partner to the outside sales representatives, and a valued advisor internally after developing an expert level of knowledge about assigned customers.
• . Take ownership of communications both internally and to customers to help build and strengthen relationships that support the business.
• . Champion and closely manage master contracts to ensure usage and purchases are correct.
• . Be a key driver of just-in-time delivery performance and effective inventory management by monitoring shipments, managing order reports, and proactively addressing issues including aged inventory.
• . Manage pricing changes according to each specific customer program.
• . Reconcile customer purchase orders and assist in developing advanced quality plans with what was quoted and ensure critical accuracy.
• . Proactively learn customer order patterns to be able to effectively manage the effects of customer forecasts on the business.
• . Assist in outside processing (toll orders) as needed.

• . A willingness to learn and grow in the steel processing business.
• . Excellent communication skills both written and orally.
• . Strong organizational skills with attention to detail. .
• . Ability to balance the needs of the customer with the capabilities and internal constraints of the company.
• . 2 year degree in Business or other relevant areas - equivalent experience will be accepted.
• . Prior Inside sales experience highly preferred