Security Shell Supervisor

Security Shell Supervisor – New Carlisle, IN

Provided pay range: $71,500.00/yr – $71,500.00/yr. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Securitas recognizes that authentic leadership means more than overseeing operations; it involves setting a vision, inspiring, and making a tangible impact. Joining Securitas places you in a global corporation devoted to innovation and excellence, fostering personal development and honoring achievements. As part of a team that prioritizes integrity, vigilance, and helpfulness, you will make a difference in the communities we serve.

Securitas employees come from all walks of life, bringing distinctive skills and perspectives. Our core values—Integrity, Vigilance, and Helpfulness—guide every action we take.

• Managing day‑to‑day contractor operations, including hiring, training, disciplining, and managing personnel.
• Building and maintaining strong client relationships, ensuring client satisfaction and retention.
• Coordinating support services and resolving operational issues to optimize account performance.
• Meeting or exceeding cost‑saving and operational efficiency goals while prioritizing exceptional customer service.
• Maintaining weekly operating schedules and overseeing payroll completion for contractor personnel, with availability for after‑hour emergency response.
• Communicating and implementing metric and procedural updates with the Client Regional Security Manager.
• Monitoring progress on device repairs and managing the ticketing system.
• Reviewing desk journals, tickets, badge logs, and visitor records regularly, reporting deviations and implementing corrective actions.
• Compiling data for quarterly business reviews (QBRs) and ensuring contract compliance.
• Managing onboarding, training, licensing, and local regulatory requirements.
• Tracking alarm violations and managing related reporting and resolutions.
• Handling escalated security issues and emergency situations effectively.
• Developing staff technical and professional skills through coaching, counseling, training, and performance evaluations.
• Maintaining accurate records of contractor personnel and ensuring compliance with company policies.
• Meeting staffing requirements and conducting site‑specific training and annual refresher courses.
• Developing and maintaining operational procedures and post orders for emergency reference.
• Managing uniforms, equipment, supplies, and vehicles, maintaining appropriate inventories and maintenance schedules.

• Excellent written and verbal communication skills to all levels of the organization.
• Expertise in people management.
• Exceptional multi‑tasking ability.
• Outstanding organizational skills.
• Data‑driven and analytically minded.
• Proficient computer skills – ability to learn and be competent in different systems.

• Salary: $71,500
• Benefits package:
  Comprehensive benefits for self and qualifying dependents, paid time off, 401(k) with company matching, employee discounts, internal and external developmental opportunities, and more.
• Retirement plan, employer‑provided medical and dental coverage, company‑paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work.

Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

If you are passionate about event management, detail‑oriented, and share our commitment to safety, we invite you to apply today to become part of the Securitas team.