Assistant Supervisor, Youth Shelter- Weekends

Youth Service Bureau of St. Joseph County (YSB) has supported youth ages 12-24 since 1972, focusing on those who have experienced abuse, neglect, poverty, and homelessness. The organization provides client-centered, trauma-responsive services to youth facing safety and housing crises. YSB offers immediate shelter, safety, and stabilization for young people and their families across St. Joseph County. The agency is committed to creating a safe, inclusive environment where youth can access resources, build resilience, and explore opportunities for long-term stability and well-being.

The Assistant Supervisor, Youth Shelter - Weekends is a full-time, on-site role based in South Bend, IN. This position supports the daily operations of the youth shelter during weekend shifts, including overseeing shelter routines, maintaining a safe environment, and providing guidance and support to residents. The Assistant Supervisor collaborates with shelter staff to implement trauma-informed practices, assist with crisis intervention, and ensure consistent documentation of youth activities and incidents.

Day-to-day responsibilities include monitoring resident behavior, supporting case management activities, communicating with youth and families, coordinating with community partners as needed, and assisting in training and mentoring shelter staff.

• Demonstrated supervisory skills, including the ability to provide direction, support staff performance, and maintain a safe shelter environment.
• Background in social work or related human services fields, with experience serving youth impacted by trauma, homelessness, or family instability.
• Strong communication skills, including the ability to engage youth, collaborate with coworkers, and interact professionally with families and community partners.
• Experience with case management and service coordination, including documentation, goal planning, and referrals to appropriate resources.
• Understanding of mental health needs in youth populations and comfort working within trauma-informed and crisis-response frameworks.
• Ability to work weekend and potentially evening/holiday hours, with reliability in maintaining coverage and consistency for residents.
• High school diploma required; associate or bachelor's degree in social work, psychology, counseling, or related field preferred.
• Ability to pass background checks and meet agency training requirements, including de-escalation and safety protocols.
• Commitment to equity, inclusion, and non-discriminatory practices in serving diverse youth and families.