Assistant Store Manager; Store

Job Description

At Game Stop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible.

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.

Responsibilities include:

• Provide best-in-class guest service
• Support the total shopping environment
• Promptly and accurately process guest purchases/return transactions
• Respond to guest comments or questions in person or on the phone
• Promote Game Stop’s unique guest benefits
• Assist the Store Manager with setting guest service expectations for store associates
• Observe associate performance and provide timely feedback
• Ensure store associates have completed all onboarding, job training, and compliance training
• Schedule store associates and supervise staffing levels
• Approve payroll and enter paid time off
• Ensure that all areas of the store are clean, organized, and merchandised per company guidelines
• Protect company assets through effective inventory control and loss prevention practices
• Support store team in meeting and exceeding sales, profit, and shrink goals

Requirements:

• Must provide proof of identity and eligibility to legally work in the United States
• Must be at least 18 years old
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree preferred
• At least 6 months of retail management experience preferred
• At least 2 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Key Job

Skills And Abilities:

• Possess an outgoing and welcoming personality with strong people skills
• Provide genuine and individualized assistance to every guest
• Demonstrate clear verbal and written communication and listening skills
• Achieve objectives in a fast-paced, rapidly changing environment
• Work independently and within a team to perform all tasks as assigned

Game Stop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. Game Stop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Benefits:
Full-time store positions at Game Stop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at Game Stop may also be eligible for a bonus and/or other incentives.

Compensation: $15.16 - $19.16