Overnight CloserNight Cleaner
Job in
South Burlington, Chittenden County, Vermont, 05403, USA
Listing for:
Planet Fitness - Burlington Fitness, Inc
Full Time
position
Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Job Summary
The Overnight Closer (Member Services Representative)/ Night Cleaner will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. You will be responsible for closing that day’s shift for that business day. You also will be responsible for the cleaning of all locker rooms including toilets, sinks, and showers, disposing of all trash in the trash receptacles, and vacuuming and mopping all of the club floors.
Essential Duties and Responsibilities
Greet members, prospective members, and guests, providing exceptional customer service.Handle all front desk-related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take prospective members on tours.Facilitate needed updates to member’s accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.Close shift for that business day.Complete all nightly cleaning tasks.Qualifications/Requirements
Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability are a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Must be 18 years of age or older.Physical Demands
Continual standing and walking during shift.Continual talking in person or on the phone during shift.Ability to work 3rd shift (overnights).Must be able to occasionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state, and federal law.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
