Firewall Engineer

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Seeking a motivated, customer‑oriented Firewall Engineer in South Burlington, VT or Camp Springs, MD
.

• Managing Palo Alto firewalls, AWS administration, Algo Sec and Cisco Stealth Watch, network security, and overall enterprise network infrastructure support.
• Proactively address issues, incidents, outages, and security considerations ensuring the stability of network capabilities and provide technical support with existing capabilities and expanded automation.
• Work as escalation point to provide resolutions for network and firewall related issues and work with the Critical Incident Response Team (CIRT) when a firewall/network team presence is requested.
• Collaborate with vendors and consultants to maintain and improve upon the USCIS systems under the team purview. Work within a standard change management process to implement firewall/system changes.
• Use Agile tools such as JIRA, Confluence and MS Teams to provide transparency and allow information to be visible in real time and to create a unified backlog ensuring visibility into all areas of work and identifying inter‑dependencies between teams.
• Review, update and collaborate with other EIS contract teams and the federal customer to produce network documentation and system detailed designs utilizing applications like Visio.
• Provide network assistance and expert advice in the resolution of incidents elevated to the Critical Incident Response Team (CIRT). The CIRT is responsible to contact and triage the appropriate experts to collectively solve technical issues across the USCIS infrastructure and its applications. Once contacted by the CIRT, the contractor will remain engaged until the issue is declared resolved or the contractor is released by the CIRT.

• 5 or more years of enterprise firewall administrative experience.
• Experience with major cloud providers (AWS preferred).
• Required Administrative Familiarity:
  Palo Alto Firewalls

• Bachelor's degree in Computer Science, or related field preferred.
• PCCET, PCNSA, PCNSE, CCNA, CCNP, or equivalent experience
• Familiar with tools including:
  Service Now, Jira, Confluence, Git Hub
• Experience with ITIL, Dev Sec Ops  and Agile concepts
• Experience supporting Government contracts
• Familiarity use of systems:
  Panorama, Algo Sec, Splunk, Service Now, App Internals, Stealthwatch, Infoblox, Net Collector, New Relic or Solarwinds

• Must be a U.S. Citizen with the ability to obtain and maintain a DHS EOD suitability prior to starting this position.

• Office work, typically sedentary with some movement around the office.

• Mid-Senior level

• Full-time

• Information Technology

• IT System Data Services

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