Desktop Support Technician
Job in
South Burlington, Chittenden County, Vermont, 05403, USA
Listed on 2026-01-01
Listing for:
Yochana
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
-
Retail
Job Description & How to Apply Below
Role
Field Support Services – Technician
LocationSouth Burlington
Job Description- 3+ Years of experience in PC Hardware and Software configuration support
- 1+ Years experience in Retails Field Support Operations Hardware Support
- Troubleshooting experience with various PCs, Network Devices and Retail Stores equipment/devices located in Retail Stores, Offices, Distribution Centers and Data Centers
- Ability to install , troubleshoot and assist team members for wide range of Devices applications in Retail Store environment
- Excellent customer service orientation and verbal communication skills
- Analytical thinking and Problem-Solving ability
- Any Retail Store Experience is and added Preferred advantage
- Certifications
- A+
- CCNA (preferred)
- Microsoft Certification such as MCP, MCSE, MCTS, etc. (anyone)
- Tools
- Service Now
- MS Office O365
- Various Retails Application and Tools
- Windows OS
- iPad, Tablets, Smart Phone
- Willing to travel to various customer stores/location to meet ticket requirement
- Valid Driving License with Good Driving History (No ‘DUI’ Record)
- Experience with various Retails equipment, Devices, and diverse technical environments
- Excellent customer service orientation and verbal communication skills
- Ability to install and troubleshoot a wide range of Devices applications
- Analytical thinking and problem-solving ability
Mid-Senior level
Employment TypeContract
Job FunctionAdministrative
IndustriesIT Services and IT Consulting, Computer Hardware Manufacturing, and Computers and Electronics Manufacturing
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