Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

Join Gallagher Bassett to help clients navigate complex workers compensation claims. This role supports teams across CT, NH, VT, RI, and MA, delivering outcomes that make a real difference in people’s lives.

$66,000.00/yr - $/yr

As a Senior Workers Compensation Claims Adjuster, you will manage indemnity and lost‑time claims, analyze exposure, and resolve claims in accordance with statutory, regulatory, and ethical requirements.

• Apply claims management experience to execute decision‑making, analyze claims exposure, plan action, and appropriately resolve claims.
• Interact extensively with claimants, workers, attorneys, medical providers, and insurers to ensure effective communication and resolution.
• Provide exceptional customer service to claimants on behalf of our clients, exhibiting empathy throughout the claims process.
• Document and communicate claim activity timely and efficiently to support claim file outcomes.
• Investigate, evaluate, and resolve complex indemnity/lost‑time claims using analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with clients to deliver innovative solutions and enhance the claims management process.
• Think critically, solve problems, plan, and prioritize tasks to serve clients and claimants optimally.

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states where claims are handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

• Bachelor’s Degree.

We offer a competitive and comprehensive compensation package. The base salary range above represents the anticipated low‑end and high‑end of the range for this position.

• Medical, dental, and vision plans, starting from day one.
• Life and accident insurance.
• 401(k) and Roth options.
• Tax‑advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours.
• Training programs.
• Gallagher Thrive program – digital fitness and wellness workshops.
• Charitable matching gift program.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits discrimination by managers, employees, vendors, or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other protected characteristic.

Equal employment opportunity will be extended in all aspects of the employer–employee relationship, including recruitment, hiring, training, promotion, pay, benefits, layoff, and termination. Gallagher will provide reasonable accommodations for qualified persons with disabilities, unless such accommodations impose undue hardship.

• Not Applicable

• Full‑time

• Finance and Sales
• Insurance