Ice Cream Associate Manager Quality Systems & Compliance

Ice Cream Associate Manager Quality Systems & Compliance

Join to apply for the Ice Cream Associate Manager Quality Systems & Compliance role at The Magnum Ice Cream Company

Scope: Full-time, permanent

Department: Quality, Supply Chain

Reports to: Quality Expertise, Performance & Innovation Manager

Location: Englewood Cliffs, NJ, USA

Travel: Yes, 20% of the Time

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company, delivering extraordinary ice‑cream experiences that transform ordinary moments into lasting memories.

Quality is a key driver of competitive advantage in the ice‑cream business. The QMS, training, and Culture of Quality Lead play a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers.

• Develop, implement, and maintain the Quality Management System in accordance with BG Quality policies & procedures and local legislation.
• Create, review and update quality documentation, including policies, procedures, work instructions, and forms to ensure compliance and clarity.
• Control the BU external certification program (i.e. FSSC 22000).
• Provide training and support to BU on QMS processes, quality standards, and best practices to foster a culture of quality within the organization.
• Plan and conduct internal audits to assess the effectiveness of the QMS, identify non‑conformities, and ensure compliance with established quality standards.
• Manage the CAPA process at the BU level.
• Monitor and analyze quality metrics and performance indicators to identify trends and opportunities for enhancing the QMS.
• Prepare and present reports on QMS performance.
• Champion the Culture of Quality Program in the BU.

• Strong knowledge of food safety regulations and standards, ensuring compliance with regulations such as HACCP, FSSC 22000, and local food labeling requirements.
• Proven experience in quality management within food companies.
• Excellent problem‑solving abilities, analytical skills, and attention to detail.
• Bachelor's degree with at least 5 years of relevant experience as a QMS leader.
• Experience in virtual teamwork.
• Auditing skills and a clear understanding of how to assess and act upon product safety, quality, efficacy, and compliance risks.
• Proactive approach: anticipating potential quality issues, implementing preventive measures, and continuously seeking opportunities for improvement.

Pay range: $86,080 to $129,120 per year

Bonus: Position is bonus eligible.

Benefits package: Health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation, holidays, and other benefits as provided by Unilever.

The Magnum Ice Cream Company is an organization committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law, and will not be discriminated against on the basis of disability.

Please apply online and upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date with an update on the status of your application.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Food and Beverage Services